Packman Moving LLC (“Company”, “we”, “us”, or “our”) is committed to protecting your personal information and your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can manage your data when interacting with our website, booking forms, SMS communication, and services.
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1. Information We Collect
We may collect the following information:
•Name
•Phone number
•Email address
•Pickup and delivery addresses
•Inventory details provided through booking forms
•Payment-related information (processed by secure third-party providers)
•SMS consent information
•IP address, browser type, and device information
•Cookies and analytics data (Google Analytics, Meta Pixel, etc.)
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2. How We Use Your Information
"Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes."
We use your information to:
•Provide moving services
•Confirm appointments and send estimates
•Send SMS updates (appointment reminders, confirmations, service updates)
•Improve website performance
•Communicate with you regarding your booking
•Prevent fraud or unauthorized activity
•Comply with legal obligations
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3. SMS Policy (TCR Compliance)
By providing your phone number, you agree to receive text messages from Packman Moving.
Message frequency may vary.
Message and data rates may apply.
•To opt out at any time: reply STOP
•For help: reply HELP or visit packmanmoving.net
Your SMS consent is not shared with third parties.
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4. Cookies & Tracking
We use:
•Google Analytics
•Google Tag Manager
•Meta/Facebook tracking pixel
•Website performance and security cookies
These tools help us understand website traffic and improve service quality.
You may disable cookies through your browser settings.
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5. How We Share Information
We do not sell your personal information.
We may share information only with:
•Payment processors
•Dispatching and CRM tools (such as Supermove)
•SMS providers (RingCentral, Twilio, etc.)
•Legal authorities when required
All partners follow strict data-protection standards.
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6. Data Protection
We use security measures to protect your information, including:
•Encrypted SSL website connection
•Restricted access to internal systems
•Secure third-party storage
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7. Your Rights
You may request:
•A copy of your personal data
•Correction of inaccurate data
•Deletion of your data (“Right to Erasure”)
•SMS opt-out at any time
To make a request, email: info@packmanmoving.net
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8. Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices of third-party websites.
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9. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
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10. Contact Us
For questions about this Privacy Policy, contact:
Packman Moving LLC
Los Angeles, CA
Email: info@packmanmoving.net
Website: https://packmanmoving.net